Information Technology Department
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100A Ontario Avenue, Sault Ste. Marie, ON P6B 1E3
Main Number: 705.945.5650
Technical Support: Monday to Friday: 8:30 a.m. – 4:30 p.m.
Summer Hours: 7:30 a.m – 3:00.p.m.
Manager of Information Technology – Patrick Pelletier
Patrick.Pelletier@hscdsb.on.ca
Administrative Assistant – Frances MacDonald
Frances.MacDonald@hscdsb.on.ca
System Administrator & Technical Supervisor – Mike Zimbaro – Mike.Zimbaro@hscdsb.on.ca
Security Analyst – Akin Bello – Akin.Bello@hscdsb.on.ca
Solutions Analyst – Tanner Allinson – Tanner.Allinson@hscdsb.on.ca
Student Information Administrator – Ada Ambeault – Ada.Ambeault@hscdsb.on.ca
Technical Support Specialist – John Barber – John.Barber@hscdsb.on.ca
Technical Support Specialist – Dave O’Hare – Dave.OHare@hscdsb.on.ca
Technical Support Specialist – Mike Cano – Mike.Cano@hscdsb.on.ca
Technical Support Specialist – Maurizio Robibaro – Mo.Robibaro@hscdsb.on.ca
Manage Engine Service Desk Plus is the new Help Desk / Service request tracking system. To make the process of reporting issues to the IT Help desk easier, this software provides you with a Self-Service Portal where you can log your issues online with the help of a web-based form.
100 Ontario Ave, Sault Ste. Marie, ON P6B 1E3
P: 705-945-5400 • TF: 1-800-267-0754 • F: 705-945-5575 • frontdesk@hscdsb.on.ca